| Rockville Office 301.838.9400 | Fairfax Office 703.352.7333 | Laurel Office 301.369.9155 | Towson Office 410.825.7360 |

Claims Management and Forms Mobile

Claims Management and Forms

Our Claims Team

  • Three full-time Claims professionals on staff with strong and varied technical skills and experience. We understand your business and the claims situations that you may face.
  • Annual or semi-annual claims review meetings.
  • Continuous monitoring of claims to ensure prompt and fair settlements, mitigate loss dollars and in turn help control your insurance costs.
  • Identify loss trends and partner with your safety director and loss control to develop action plans for corrective action.
  • Perform workers compensation stat-card reviews prior to NCCI’s promulgation to mitigate reserving impacts to your modification factor.
  • On-line access to loss and claim reporting systems.

All claims should be reported to Marsh & McLennan Agency, known locally as Insurance Associates with the exception of Workers Compensation Claims. These can be reported to your workers compensation insurance company. Please see below for phone numbers.

This information will help us to report your claims in a timely and thorough manner, and within the statutory requirements. All claims should be faxed, emailed or called in as soon as possible. Please report all thefts to the police. If the police will not take a report, get the officer’s name and precinct, so we can show the company you made an attempt to file a report.

  • Our phone number is 301-838-9400. Please ask for a member of the Claims Department.
  • Our fax number is 301-838-9095.
  • The email address for reporting claims is newclaims@insassoc.com.

Auto

  1. Stay calm, do not admit fault.
  2. Take photos of the insurance card and driver’s license for every involved vehicle in the accident. Write the information down if you are not able to take photos.
  3. Take multiple photos of the damage to each vehicle involved in the accident along with photos of the accident scene if possible.
  4. If a police report is filed, write down the police report number, the officer’s information, along with the names/numbers of any independent witnesses.
  5. FOLLOW YOUR COMPANY’S CLAIMS REPORTING PROCEDURES!

Please have a supervisor report the accident to Marsh & McLennan Agency, known locally as Insurance Associates with the enclosed forms: fillable form and printable form.

For your convenience, a printable auto accident card can be downloaded and printed here to put in each vehicle’s glove box along with the insurance card. Hard copies of the cards are available upon request including copies in Spanish.

Hard copies of our Auto Accident Card are available upon request. Contact your Account Manager.

Workers Compensation

Please see the list of insurance companies below for reporting workers compensation claims. Contact Marsh & McLennan Agency, known locally as Insurance Associates with any questions.

Selective
phone: 866-455-9969
fax: 877-352-6860
online reporting

Chesapeake Employers
phone: 888-410-1400
fax: 410-494-2209

Travelers
phone: 800-238-6225
fax: 877-784-5329
first.report@travelers.com

Hartford<
phone: 800-553-1710
fax: 800-347-8197

CNA
phone: 877-262-2727
fax: 800-953-7389
lossreport@cnaasap.com

Builders Mutual
phone: 800-809-4862
wcnoticeofloss@bmico.com

Berkley
phone: 877-262-4178
fax: 877-684-5484
claims@wrbmag.com

If your insurance company is not listed or if you have any questions, please contact the Marsh & McLennan Agency, known locally as Insurance Associates Claims Department at 301-838-9400.

For your record keeping purposes feel free to use the OSHA form below:

For OSHA Electronic Workplace Injury Reporting click here.

Liability & Construction Defects

Property & Inland Marine (including Flood)

Click here to access safety & loss control industry links.

For more information, please contact:

Bill M. Evans AIC
703.352.6493

Click here to visit our online glossary for a list of related terms.

Please notify us IMMEDIATELY if you receive SUIT PAPERS.

Please fax (301.838.9095) or email a copy to Bill M. Evans AIC.

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